Where are my real appointments?
Open Acuity, log in, then choose Appointments from your username menu. Only appointments associated with that client account are shown. The Alex and Juniper dashboard on this website is a fictional preview.
I booked as a guest. How can I find my appointment?
Use the change or cancellation link in your Acuity confirmation email. From the appointment confirmation page, log in to associate the booking where offered. If it is still missing, ask the centre to check the appointment and account association. Using the same email address alone may not be enough.
Why can’t I change an appointment?
The centre controls whether clients can reschedule or cancel online, and how close to the appointment changes are allowed. Use the contact details in your real confirmation email if a change option is unavailable.
Can I change my treatment when I reschedule?
Acuity’s reschedule flow changes the date and time. Ask the centre about changing appointment type or other care arrangements.
Why can’t I see Log in or Sign up?
Try opening the scheduler directly in a new tab. Client login and registration must be enabled in the centre’s Acuity settings. A website sign-in form cannot replace a disabled Acuity account feature.
Can I use one password for a separate House of Hound dashboard?
This preview does not have separate authentication. Acuity handles the live account. A fully branded, connected dashboard would need its own secure account system and server integration; the static sample does not provide that.
How do I change my Acuity account email?
Acuity’s client-account guidance says the username and email cannot be changed on an existing account. You may need to create a new account and ask the centre about associating appointments.
Does the example save my details?
The example only remembers fixed fictional appointment choices in session storage in this browser tab. No passwords, clinical records or entered enquiry details are stored. Use Reset sample appointments to clear the changes.