A little preparation. A clearer conversation.

Use this page to organise useful information for an appointment and keep track of the next steps discussed with the team.

Before you arrive

Bring the story as well as the paperwork.

Gather relevant veterinary information and details of the reason for referral.
Write down the movement, comfort or behaviour changes you have noticed.
Note the activities that matter to your dog and any practical difficulties at home.
Let the team know about handling preferences, worries or environmental needs.
Check the contact page for the directions and parking information available in this preview.

Download the appointment checklist Contact & directions

During your visit

There is room for questions.

Assessment is a conversation as well as an opportunity to observe movement. Your knowledge of your dog helps provide context for what happens at the centre.

Ask about the purpose of a proposed assessment or activity, how your dog’s comfort is considered and how any suggested next steps fit into the wider plan.

Explore the initial assessment

An assessment conversation

Before you leave

Make the next steps understandable.

01
Clarify the priorities
Check that you understand what the plan is focusing on and why.
02
Talk through home support
Confirm any individual guidance you have been given and raise practical questions.
03
Know what to share
Ask which observations would be useful and how to contact the team about them.

Between visits