Before we meet
The team will need the appropriate veterinary information and any relevant consent before clinical work begins. Tell us about your dog’s usual routine, what you hope to work towards and anything that would help them feel more at ease.
- Share the reason for your enquiry and relevant veterinary details.
- Mention handling preferences, worries and access needs.
- Have current instructions from your veterinary team available.
- Ask which records or short videos would be useful before sending them.
Time to understand
An initial assessment brings together your account of daily life, the available clinical history and observations of movement and function. The exact format will depend on your dog and the information available.
A first appointment may focus on assessment, familiarisation and planning. Treatment choices follow that discussion; use of a pool or treadmill is not assumed.
Leave with a clearer next step
The aim is a shared understanding of priorities, possible approaches and how progress might be reviewed. Ask about the proposed plan, what is expected at home, likely costs and when the veterinary team will receive an update.
Practical details
Appointment length, what to bring, food arrangements, parking and arrival instructions will be confirmed by House of Hound. Use the enquiry route to discuss the next step.