HOUSE OF HOUND — WIREFRAME SAMPLE
Not a live clinical document. Use sample information only.

INSURANCE CONVERSATION CHECKLIST

Policy provider and reference (use sample details for this prototype): ____________________

Does my policy include the proposed rehabilitation service?

Is a veterinary referral or prior authorisation required?

What excess, limits or exclusions apply?

Which invoices or clinical documents will the insurer need?

Who submits the claim and how is reimbursement handled?

Keep the insurer’s response and ask the team about supporting documents.